CRYPTO FAQ

Gain deeper crypto insights and accelerate growth with our AI-driven analytics.
Make data-informed decisions to deliver outstanding results.

Is it secure? How are my funds protected? faq-icon

Your security is our top priority. Stálý Finbitnex uses bank-level encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Česká republika and undergo regular independent audits. Funds are insured against unauthorized access, so you can trade with confidence.

I’ve never invested in cryptocurrency before. Is it complicated? faq-icon

Not at all! Stálý Finbitnex is designed with beginners in mind:
  • Step-by-step guides with 24/7 support
  • Risk-free demo to practice using virtual funds
  • Automated tools that handle the heavy lifting for you
  • Begin with as little as $5 and learn as you trade!

How quickly can I withdraw funds to my bank card? faq-icon

Withdrawals to bank cards are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges—you will always see the exact transaction amount before confirming.

Is this service offered in my country? faq-icon

Yes! Stálý Finbitnex is available in most countries worldwide—over 98 and growing. Simply select your country during registration to confirm availability and view localized payment options. We adhere to all local regulations to keep your trading safe and legal.

How should I decide what to invest in? Do you offer recommendations? faq-icon

We simplify crypto investing for beginners! Stálý Finbitnex provides:
  • 1. AI-driven recommendations - Receive tailored coin suggestions matched to your risk level
  • 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
  • 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
  • Additionally, our interactive tutorial helps you learn as you invest!

Where can I find support if I encounter technical issues? faq-icon

Our team provides 24/7 support via live chat and email at support@staly-finbitnex.com. For urgent issues, our average response time is under 15 minutes.

Are cryptocurrencies legal? Do you comply with my country’s financial regulations? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Stálý Finbitnex complies fully with local regulations. Here's what you need to know:
  • 1. Licensed Service
  • Registered with (FinCEN, FCA, CySEC)
  • Regular audits conducted by independent firms
  • 2. Country-Specific Rules
  • Automated geo-compliance: Our platform adapts to your country's regulations
  • KYC verification is required where legally mandated
  • 3. Your Funds Are Secure
  • Bank-grade security (just like your online banking)
  • 95% of assets are securely held in offline cold storage
  • Visit our Compliance page to view your country's status, or contact support for detailed information.

What payment methods do you accept? faq-icon

You can easily fund your account using
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank transfers (SEPA and SWIFT - 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
  • QR code scanning for mobile wallets
  • Deposits are credited in under 10 minutes! See all options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How can we assist?